THE PRACTICE OF LISTENING
& THE ART OF RESPONDING
Are you listening to me? Did you hear what I said?
Successful humans excel in the ability to understand the people and situations they deal with every day. Enhanced communication skills aids in solving problematic circumstances that can occur with co-workers, management and/or clients.
How well one listens, is critical to human relations in the workplace. The art of response is the responsibility (RESPONSE ABILITY) of the listener. The “Art” comes in one’s ability to respond appropriately and discover the triggers that sabotage the age-old adage “think before you speak.” Specific skills to enhance personal reactions can deepen the level of communication between individuals. These skills are simple but not easy to instill into daily life. For example, “What’s so great about having the last word?”
Julie Ann Sullivan is known for her emphasis on attitude and accountability. Her clients appreciate her interactive programs that always include a good dose of humor. If you’re looking for a speaker that will engage, inspire and share valuable practical ideas to create more success, then Julie Ann Sullivan is the speaker for you.
From Julie Ann - " 7 Practices for a Happier Workplace "